You can contact us in a variety of ways. By email, chat or hotline, in German or in English – our specialists are there to help you.

We’re here to answer all your questions about living and working in Germany on this live chat, in German or in English.

Start chat

You can chat with us from Monday to Friday, from 9am to 3pm CET. We look forward to talking with you!


Please note that our chat room is closed on the following days:

  • 27 February 2017 (Carnival Monday)
  • 14 April 2017 (Good Friday)
  • 16 April 2017 (Easter Monday)
  • 01 May 2017 (Labour Day)
  • 09 May 2017 (Due to technical reasons)
  • 25 May 2017 (Ascension Day)
  • 05 June 2017 (Whit Monday)
  • 15 June 2017 (Corpus Christi)
  • 21 September (9:00 AM - 12:30 PM for business reasons)
  • 03 October 2017 (German Unity Day)
  • 31 October 2017 (Reformation Day)
  • 01 November 2017 (All Saints' Day)
  • 25 December 2017 (Christmas Day)
  • 26 December 2017 (Boxing Day)

Information about the chat operator

The advisory chat room is operated by the Make it in Germany – Migration Support Centre (VWC) of the International and Specialized Services (ZAV), which are part of the Federal Employment Agency of Germany (BA).
The Make it in Germany – Migration Support Centre (VWC) is a centralised information service providing answers to all questions about living and working in Germany. With its range of services both before and after their arrival in Germany, VWC helps foreign workers feel welcome and get accustomed to life in Germany as rapidly as possible. It furthermore supports international qualified professionals in their efforts to find a job in Germany and informs employees about the possibilities of international recruitment.

Quick Check

The Quick-Check will help you assess your options of living and working in Germany.

Access the Quick-Check

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