Business etiquette in Germany

Your specialist qualifications are not the only crucial factor when it comes to your professional career: Soft skills are also becoming increasingly important.
These include first impressions, appropriate manners and the right behaviour towards customers and colleagues. Here are a few tips for everyday life at work in Germany.

The first impression decides in a matter of split seconds whether you gain liking and trust. From your greeting and body language through to the clothes you wear, we explain how to make a perfect first impression. more

Direct communication and good manners are the key to avoiding misunderstandings in your routine work. Find out which topics are best avoided when making small talk, and how to behave in meetings. more

Once you’ve made it into the world of work, business negotiations and formal business meals await you. We show you which rules of behaviour and procedures to follow to ensure that you always act appropriately and professionally. more