Customer Service Advisor

Für einen internationalen Technologie- und Entertainment-Kunden in Malta suchen wir Mandarin-sprechende Kandidaten für eine kundenorientierte Online-Rolle in einem professionellen Studio-Umfeld.

We are recruiting Mandarin-speaking Online Presenters / Customer Service Representatives for a global technology company based in Malta.

In this role, you will work in a professional studio environment, interacting with online users and delivering a high-quality, engaging digital experience. No previous experience is required — full training is provided.

Key Responsibilities

• Present and host online interactive sessions from a live studio environment
• Engage with users in a professional, friendly, and customer-focused manner
• Maintain high service and presentation standards at all times
• Participate in internal initiatives and promotional activities
• Follow company procedures and quality standards
• Report any technical or operational issues to supervisors
• Maintain a clean and professional working environment

Requirements

• No previous experience required – full training provided
• Fluent Mandarin
• Conversational English (B1 or above preferred)
• Willingness to work a 24/7 shift pattern (including weekends and public holidays)
• Strong communication and interpersonal skills
• Comfortable working in a multicultural, international environment

Benefits

• Competitive salary
• Monthly performance bonus
• Annual wellness allowance
• Night shift allowance
• Monthly transport allowance
• Monthly food allowance
• Private health insurance from day one
• Free access to on-site gym
• Company social events
• Fresh fruit provided at the office
• Local discounts and additional benefits

Please note: This role does not require German language skills. Applications are welcome from international candidates willing to relocate to Malta.

Our job advertisements are always directed at all people capable of working, regardless of age, gender, origin, sexual orientation, disability, religion and ideology, etc. Applicants are exclusively selected based on their qualifications. Errors in the given information and spelling reserved.