Account Manager

This role will focus on building strategic value for both clients and Broadridge by identifying growth opportunities, setting account goals across sales, retention, and renewals, and serving as the key senior point of contact. The position is also responsible for driving enterprise-wide client relationships, leading coordinated planning and execution, and maximizing revenue retention, renewals, and new sales opportunities. If this sounds like a great fit, we encourage you to apply today.

Responsibilities

• Identify enterprise-wide opportunities across assigned Premier Accounts and align Broadridge resources to support them.
• Own account retention and support long-term client growth.
• Create strategic account plans with annual goals, opportunities, risks and account insights.
• Build senior and C-level client relationships to expand Broadridge’s reach and influence.
• Serve as the main contact for senior leadership and partners, sharing key account updates.
• Coordinate internal teams, including Account Specialists, Sales Leaders, Product Specialists and executive management.
• Maintain regular communication to support teamwork across Broadridge.
• Lead core account meetings to align sales activity and account priorities.
• Stay current on Broadridge products and services to position solutions effectively with clients.
• Monitor account health, client satisfaction and service issues, escalating and resolving concerns as needed.
• Generate large pipeline opportunities by matching client needs with Broadridge solutions.
• Lead a consistent Quarterly Business Review process focused on executive-level account performance.

Your Profile

• Fluent in German and English; Dutch language would be beneficial.
• Bachelor’s degree required; master’s degree preferred.
• 10+ years of experience in Capital Markets and FinTech, with working knowledge of Securities Services and Asset Management.
• Proven track record of meeting or exceeding quotas.
• Skilled at navigating senior relationships in complex, matrixed organizations.
• Strong communication, facilitation and problem-solving skills.
• Excellent negotiation skills.
• Comfortable working in fast-paced, high-pressure environments.
• Willing to travel globally, across Europe and North America.
• Able to communicate across cultures and work effectively with cultural differences.
• Preferred location is Frankfurt,.
• Work permit for Germany

Preferred Skills

• Strong communication skills with internal and external senior management.
• Excellent relationship-building ability.
• Able to set, build toward and exceed visible goals.
• Self-motivated and results-oriented.
• Strong leadership, mentoring and collaboration skills.
• Consultative sales approach to client problem-solving.
• Excellent presentation, writing and verbal communication skills.
• Ability to develop senior-level internal and external relationships.
• Strong analytical and organizational skills.

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