Employee offering professional assistance via telephone


Please feel free to send your queries regarding work and life in Germany via e-mail. Experts are happy to advise you.


Important notice

Below you can submit your questions about working and living in Germany to the Federal Office for Migration and Refugees (BAMF) and the Federal Employment Agency (BA). Please note that written enquiries cannot be processed promptly at present due to the great number of requests.

Privacy policy

Privacy notice

The contact form completes the existing information offers with the possibility of asking individual and more detailed questions and is therefore the central information mailbox for you. The contact form is jointly implemented by Make it in Germany, the Federal Office for Migration and Refugees (BAMF) and the Federal Employment Agency (BA).

The protection of private and personal rights is a central concern for the BAMF and the BA. Therefore, we would like to inform you about the following issues:

Your concerns will be assigned to one of five main topics and will be handled either by the BAMF or the BA, depending on their technical responsibility:

  1. Job search, work and careers (BA)
  2. Visa and residence (BAMF)
  3. Recognition of foreign vocational qualifications (BAMF)
  4. Learning German (BAMF)

If needed, your contact requests will be forwarded by email between the BAMF and the BA in order to provide you with the best service possible. If transferring your request to a BAMF or BA official is not possible, your personal data (surname, first name, email address and telephone number) and your request will be passed on to the BAMF or BA official in charge via email. Information is exchanged via encrypted emails only.

The personal data you provide will be collected, used and processed by the BAMF and the BA exclusively for the purpose of your consultation. Your data will not be passed on to third parties. The information you provide to the BAMF and the BA is voluntarily shared by you. Your data will be deleted immediately.

You can print out and save this data protection notice, e.g. by using the "save" feature in your browser.

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