Management assistant - forwarding and logistics services

Inbound Logistics Agent, Köln

Canadian Forces Support Unit (Europe) – Regional Civilian Personnel Office (Europe)

Recruitment Process Number 062-GC-02-26

Are you passionate about international logistics and movements? As part of a support team to the Canadian Armed Forces (CAF), based in Cologne, you will be collaborating within a team comprising of both military and civilian members. As our new Inbound Logistics Agent, you will be responsible for processing transportation service contracts to ensure that the right services are procured, compliant with regulations and cost effective. You will be working alongside two other Inbound Logistic Agents who are looking forward to guiding and supporting you when you first join the Inbound Logistics team.

What will you be doing?

• Coordinating and liaising, via telephone or email, with various government agencies, commercial transportation/shipping agents and contractors and maintaining accurate documentation and electronic records throughout the process.
• Providing information, recommendations, and advice in support of resource planning and management.
• Assisting in planning and implementing transportation plans for shipments.
• Obtaining quotes for transportation services 
• Reviewing quotes for compliance with contract conditions.
• Preparing invoice packages and ensuring documentation is complete for payment
• Producing compliant and well-organised contracting files.
• Producing compliant shipping documentation

What qualities do you offer?

• Experience of shipping and receiving international freight and organising the associated customs clearances.
• Exceptional customer service skills, with an ability to communicate clearly and professionally.
• A collaborative mindset with the willingness to support colleagues and contribute to a positive team culture.
• The ability to find appropriate solutions and make logical decisions.
• Experience liaising with various agencies, contractors, and suppliers.
• You work independently, stay organized, and can prioritize effectively.
• An eye for detail to ensure that non-compliance issues are avoided and that quality standards are maintained.
• Adaptable to changing timelines, regulations or procedures etc.

Internal Job Title:

Inbound Logistics Agent

External Job Title:

Inbound Logistics Agent

Classification:

C5a

Closing date:

Deadline is Sunday 6th September 2026 @ 23:59h (Berlin time). If no qualified applicants are received, we reserve the right to extend the deadline further.

Who can apply:

Persons legally entitled to work in Germany indefinitely. See “Factors having an impact on your eligibility for employment” below for more citizenship criteria.

Work week hours:

38.5 (full-time)

Location:

Luftwaffenkaserne Wahn, Köln

Gross starting salary = C5a, step 1

€3356.58 EUR per month

The salary scale has a total of eight (8) incremental steps which you can grow into over a fixed period.  Effective 01 February 2025, the step increments are as follows:

Step 1 €3356.58 gross First three (3) months of employment  Step 2 €3510.95 gross The following six (6) months of employment  Step 3 €3664.45 gross The following nine (9) months of employment  Step 4 €3831.30 gross The following twenty-four (24) months of employment Step 5 €4007.88 gross The following twenty-four (24) months of employment Step 6 €4139.25 gross The following twenty-four (24) months of employment  Step 7 €4319.01 gross The following thirty-six (36) months of employment  Final Step €4531.16 gross Will be granted for all subsequent employment in the salary group

Further compensation and benefits information about the Collective Tarrif Agreement (CTA II) for Germany can be provided upon request.

Positions to be filled:

1 (a candidate pool of partially qualified candidates may be created following the interviews)

Underfills may be considered if no suitably qualified candidates are found.

Proposed start date:

Immediate

NON-NEGOTIABLE FACTORS HAVING AN IMPACT ON YOUR ELIGIBILITY FOR EMPLOYMENT

1. You must be a citizen of a current NATO member country. Only citizens of NATO member countries are eligible to apply for a NATO security clearance.
2. You must be willing to undergo a background investigation to obtain and maintain a valid security clearance certificate from your own NATO member country (if required for the specific position) and subsequently to obtain and maintain a NATO security clearance. Only citizens of NATO member countries are eligible to apply for a NATO security clearance.
3. If your country of citizenship has compulsory military service (conscription) for its citizens, you must have completed your compulsory military service (conscription) as per your country of citizenship’s legislation. If your country of citizenship does not have compulsory military service (conscription) for its citizens, this requirement is not relevant for you.
4. You must be willing to provide the required documentation to obtain ‘reliability status’.
5. You must be able to obtain and maintain a criminal record check.

OPERATIONAL & ORGANISATIONAL NEEDS

• Hours of work may vary from time-to-time.       
• Willingness and ability to complete mandatory education/training relevant to the position in Germany or Canada and maintain the relevant certification throughout the duration of employment.
• For operational or unforeseen business reasons, employees must be willing and able to work from home if requested to do so by their supervisor. However, this position is office based.

THE FOLLOWING CRITERIA ARE CONSIDERED ESSENTIAL

*Essential Education:* 

•  Minimum of German School Level Fachhochschulreife or equivalent.

Essential Languages:

• Fluent written and spoken English & German are BOTH essential.

Essential Experiences:

• Minimum of two (2) years of experience organising international shipping/freight.
• Experience using Microsoft Office products (e.g. Teams, Excel, Word, PowerPoint, Outlook).

Essential Skills & Abilities:

• Ability to communicate effectively orally (German & English).
• Ability to communicate effectively in writing (German & English).
• Ability to work independently.
• Ability to plan and organize.
• Analytical Skills.
• Client Service Orientation.
• Problem Solving.
• Teamwork.
• Integrity.
• Thoroughness.

-If your initial application does not clearly evidence how you meet all the ‘essential education', 'essential languages' and 'essential experiences' criteria, it cannot be considered and it will be rejected.-

-Therefore, it is important that your CV and/or motivation letter are up-to-date and that they clearly evidence all the ‘essential education', 'essential languages' and 'essential experiences' as outlined above.-

-The 'essential skills & abilities' will be assessed later on in the recruitment process via an online written assessment and an online pre-recorded video interview.-

THE FOLLOWING CRITERIA ARE CONSIDERED TO BE AN ASSET (DESIRABLE)

• Experience using SAP (or similar logistics software) is an asset.
• Experience working with the armed forces of a NATO member country is an asset.
•    Ability to communicate in another language of a current NATO member country (in addition to English and German) is an asset.

 Evidencing how you meet the ‘asset’ criteria will add further value to your application.

·          Only applications submitted in English will be considered.

If you have any questions, please contact: CFSUERCPO-StaffingServices@forces.gc.ca

Please click the 'apply now' button (see below) to submit your application

 **- You are kindly asked to apply officially via the official way only -**

- Applications received via any other method will not be considered as

Our job advertisements are always directed at all people capable of working, regardless of age, gender, origin, sexual orientation, disability, religion and ideology, etc. Applicants are exclusively selected based on their qualifications. Errors in the given information and spelling reserved.