Employee offering professional assistance via telephone


Our experts are happy to counsel you live and directly via our chat – in both German and English.

We are here to answer all of your questions about living and working in Germany on this live chat, in German or in English.

You can chat with us from Monday to Friday, from 9 am to 3 pm CET. We are looking forward to talking with you!

Contact us

?? : ?? : ?? h/m/s

Status: Default

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Please note that the chat is not staffed on the following days:

  • 03.10.2023 (German Unity Day)
  • 01.11.2023 (All Saints' Day)
  • 25.12.2023 (Christmas Day)
  • 26.12.2023 (Boxing Day)

Information about the chat operator

The Federal Employment Agency (BA) supports international professionals in the process of finding a job in Germany and informs employers about the option of international recruitment. With their service unit, the Customer Center, the BA offers international professionals a wide range of information and advisory service relating to the topic of working and living in Germany. The focus of this service is the personal and individual consultation of your requests via chat, phone or email.

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