E-bike service technician

We are partnering with a fast-growing e-mobility startup to recruit a Team Lead – E-Bike Mechanics for their Berlin Refurbishment Centre. In this role, you will lead and mentor a team of e-bike mechanics, ensuring the highest quality standards in e-bike refurbishment and repair. You’ll play a key part in ensuring operations run smoothly and efficiently while promoting a positive team culture. This is an exciting opportunity to be at the forefront of sustainable mobility in one of the most dynamic sectors.

Your Role

• Lead & Mentor: Provide hands-on guidance and training to a team of e-bike mechanics, ensuring their continuous development and high performance.
• Technical Expertise: Act as the go-to expert for complex repairs and troubleshooting, setting the benchmark for technical excellence.
• Workflow & Efficiency: Oversee day-to-day operations, optimizing processes to ensure efficiency, productivity, and adherence to timelines.
• Quality Control: Ensure that all refurbished e-bikes meet rigorous quality standards before reaching customers.
• Problem Solving & Innovation: Identify bottlenecks in operations and implement process improvements to enhance performance and customer satisfaction.
• Collaboration & Communication: Work closely with cross-functional teams (e.g., Operations, Customer Service) to streamline operations and enhance service delivery.
• Health & Safety Compliance: Ensure all safety protocols and best practices are followed, maintaining a safe and organized work environment.

Your Qualifications

• 5+ years of experience in e-bike mechanics, with extensive hands-on experience.
• Previous team management experience with a proven track record of mentoring and developing team members.
• Strong diagnostic and repair skills across a wide range of e-bike brands and models.
• Excellent organizational and problem-solving abilities, with the capacity to manage multiple priorities in a fast-paced environment.
• Passion for sustainable mobility and a customer-first mindset.
• Basic PC skills (Email, MS Office).
• Good knowledge of English (German is a plus).
• Willingness to work in a team in a fast-paced, high-growth environment.

The Offer

• High-impact role with responsibility for leading and mentoring a talented team of mechanics.
• Opportunity to work with state-of-the-art tools and diagnostic equipment in a comfortable environment.
• Career development opportunities with performance evaluations and the chance for promotion every six months.
• Work with a diverse range of e-bikes—gain expertise in different bike types, models, and brands.
• Competitive salary with benefits.
• No weekend work, providing you with a great work-life balance.
• Be part of a fast-growing startup in the sustainable e-mobility sector, with a mission-driven focus.

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