Second-Level Supporter

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

What we offer:

- Attractive salary: 14.89 Euro per hour and fully paid training period.
- Relocation support within Germany
- Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture.
- Advanced job opportunities in our internationally growing company.
- Great office with modern workspaces at the city center of Essen.
- Positive international working environment.
- Fun Floor with PlayStation, table tennis, and much more.
- Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation.
- Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks.
- Attractive employee referral bonus programs.
- Intriguing and diverse responsibilities .
- Schedule flexibility available.

Overview of tasks:

- Back-office support only
- Taking over general administrative tasks
- Provide online support for specific cases
- Achieving and ensuring quality standards

We are looking for:

- Fluent in Egyptian/Sudanese Arabic (written and spoken) and a minimum B2 of English
- Valid work permit for Germany or EU citizenship
- Availability to complete up to 4 weeks full time training.
- Affinity with back office services
- Reliable and efficient way of working
- Goal-oriented approach to work

Join our team and apply now!

Our recruiting team will gladly answer all your questions at +49 201 2587 0006. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS International. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

Equal Opportunity Employer
At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Applicants with special needs will be given preferential consideration if they are equally qualified.

Our job advertisements are always directed at all people capable of working, regardless of age, gender, origin, sexual orientation, disability, religion and ideology, etc. Applicants are exclusively selected based on their qualifications. Errors in the given information and spelling reserved.